Terms of service
OVERVIEW
Welcome to Floral Fusion & Design. The terms “we”, “us” and “our” refer to Floral Fusion & Design. We operate this store and website, including all related information, content, products, and services (the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
You must be the age of majority in your province or have consent from a parent or guardian to use our Services.
You agree to provide accurate and complete information when placing an order, including billing and delivery details. You are responsible for maintaining the confidentiality of your account and for all activities under it.
SECTION 2 - OUR PRODUCTS
We strive to display our floral arrangements and products as accurately as possible. However, due to the nature of fresh flowers:
- Arrangements may vary slightly in colour, size, and design
- Substitutions may be made based on seasonal availability
- Final products may differ from images shown online
We reserve the right to modify or discontinue products at any time without notice.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
Orders are only confirmed once payment is processed and we send confirmation. Please review your order carefully, as we may not be able to accommodate changes after confirmation, especially for same-day or custom orders.
SECTION 4 - PRICES AND BILLING
All prices are listed in Canadian dollars and are subject to change without notice.
Prices do not include applicable taxes or delivery fees unless stated. You agree to provide accurate payment information and authorize us to charge your selected payment method.
SECTION 5 - DELIVERY AND PICKUP
We offer pickup and local delivery.
- Delivery times are estimates and not guaranteed
- We are not responsible for delays due to traffic, weather, or recipient availability
- It is the customer’s responsibility to provide accurate delivery details
Once an order is delivered to the provided address, responsibility transfers to the recipient.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our website, including images, logos, designs, and text, is the property of Floral Fusion & Design and may not be used without permission.
SECTION 7 - THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or links. We are not responsible for their content, accuracy, or policies. Use them at your own risk.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, but all purchases are made directly with Floral Fusion & Design. Shopify is not responsible for any transactions, products, or services purchased from us.
SECTION 9 - PRIVACY
Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.
SECTION 10 - FEEDBACK
If you submit reviews or feedback, you grant us the right to use it for marketing or business purposes without compensation.
SECTION 11 - ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions, including pricing or product details, at any time without notice.
SECTION 12 - PROHIBITED USES
You agree not to use our Services for any unlawful or harmful purpose, including fraud, misuse, or interfering with our website’s functionality.
SECTION 13 - TERMINATION
We reserve the right to suspend or terminate your access to our Services at any time if you violate these Terms.
SECTION 14 - DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available.” Due to the perishable nature of flowers, we do not guarantee longevity beyond normal expectations.
SECTION 15 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Floral Fusion & Design is not liable for any indirect or incidental damages resulting from your use of our Services or products.
SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold harmless Floral Fusion & Design from any claims resulting from your breach of these Terms or misuse of our Services.
SECTION 17 - GOVERNING LAW
These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.
SECTION 18 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of our Services means you accept those changes.
SECTION 19 - CONTACT INFORMATION
Questions about these Terms should be sent to:
Floral Fusion & Design
583 Barton St #2
Stoney Creek, ON L8E 6E4
Email: info@floralfusiondesign.com